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Job Title
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Employer/Duties
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Year
|
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Program Manager
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Microsoft Regional Sales Corporation
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Work with the system analyst, the sponsors, the stalkholders and the users to understands what is the objectives for the project.
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Ensure all projects assigned meet business needs and expectation.
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Ensure all IT systems changes are properly tested and sign-off from stalk holders and sponsors.
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Ensure any required change requests to the systems are submitted promptly.
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Manages front-end support team for IT systems.
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Nov 2005
to
Present
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Systems Analyst
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Microsoft Operations (Singapore) Pte Ltd
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Work with the project manager, the sponsors, the stalkholders and the users to understands what is the objectives for the project.
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Analyses the changes needed to Microsoft backend systems to accomplish the discussed objectives.
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Documents the changes needed into the project functional specification and get approval from the project manager.
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Ensures the development team executes the changes according to what has been documented.
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Oct 2003
to
Nov 2005
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Applications Support Analyst (Marketing Programs)
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Microsoft Operations (Singapore) Pte Ltd
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Support Analyst (Back-end support) for Microsoft Order Management (OM) Tool.
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Support Analyst (Back-end support) for Microsoft Credit Card Services (CCS) Tool.
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Support Analyst (Back-end support) for Microsoft Courseware (CW) Tool.
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Support Analyst (Back-end support) for Microsoft Developer Network (MSDN) Subscription Download Tool.
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Support Analyst (Back-end support) for Microsoft Subscription Management Control (SMC) Tool.
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Support Analyst (Back-end support) for Microsoft Asia Pacific Pre-Registration (APRT) Tool.
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Oct 2002
to
Oct 2003
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Applications Developer
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Microsoft Operations (Singapore) Pte Ltd
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Developer for Microsoft Tradition Chinese Open License Program Database 4.x for Taiwan using Microsoft Access.
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Attached to Microsoft Operation IT Headquarter in Sammamish, USA for Microsoft Software Developer Life Cycle process training for 5 months.
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Developer for Microsoft Asia Pacific Pre-Registration Tool for MSDN and Technet using Microsoft IIS 5.0 and SQL 2000.
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Developer for Microsoft OPEN License Record Retrieval Tool for Microsoft Open License Program using Microsoft IIS 5.0, SQL 2000 and COM+.
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Developer for Microsoft Tradition Chinese Open License Program Database consolidation project using Microsoft IIS 5.0, SQL 2000, COM+ and Access.
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Feb 2001
to
Oct 2002
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Applications Support Analyst (Enterprise Operations)
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Microsoft Operations (Singapore) Pte Ltd
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Support Analyst (Front-end & back-end support) for Microsoft Order Entry Tool.
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Support Analyst (Front-end & back-end support) for Microsoft Open License Program Database.
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Support Analyst (Front-end & back-end support) for Microsoft Open License Program Printing Tool.
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Support Analyst (Front-end support) for Electronic Microsoft Open License Program Web.
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Support Analyst (Front-end support) for Microsoft Channel Partner Web.
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July 1999
to
Feb 2001
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Web Developer
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Microsoft Operations (Singapore) Pte Ltd
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Developed and maintained Microsoft Asia Pacific Operation Center intranet web site.
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Feb 1999
to
July 1999
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Control Engineer
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Advanced Systems Automation Limited (ASA)
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Nanyang Technological University (NTU) Industrial Attachment program.
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Tested hardware and software capabilities of Epson-Seiko, Sony and LG scara robotic arms
and recommended to company which model of scara robotic arms to purchase to be installed on
ASA manufactured Integrated Chip (IC) Lead Frame Loading Machine.
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Assisted in writing the General Purpose Interface Bus (GPIB) interface program for ASA IC
testing and handling machine.
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Supply Supervisor
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Singapore Armed Forces (SAF)
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Unit: 46th Battalion Singapore Armoured Regiment
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Rank: 3rd Sergeant
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Checked stock level of items and equipment and indented these equipment from suppy bases when
required by the unit.
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Liased and purchased items and equipment not available from supply bases from outside vendors.
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Other position held: Quartermaster Department Supply Platoon Sergeant.
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